Ambiki FAQ

How Do I Turn On Automated Insurance Billing So That My Claims Automatically Submit?

Last updated: 08/01/2025
To turn on automated billing: • Go to the organization menu dropdown. • Click on 'Edit Organization'. • Click on 'Organization EMR Settings'. •...

0

What is Special About Visit Notes?

Last updated: 08/01/2025
What is special about Visit Notes? Visit Notes is a powerful tool that streamlines your note-taking process and helps you provide better care to ...

0

Manage Your Personal Settings

Last updated: 08/01/2025
Manage your Personal Settings To manage your personal settings, ensure you are signed in to Ambiki and on the main dashboard: • On the top right-...

0

Create a Session Plan

Last updated: 08/01/2025
How to create a Session Plan To create a session plan, ensure you are logged in to Ambiki and on the main dashboard: 1. On the left navigation, cl...

0

How to View/index Medical Records At Your Practice?

Last updated: 08/01/2025
In addition to viewing documentation located in the patient's profile there are several documentation dashboards an administrator can visit to view a...

0

How Does Consolidated Invoicing Work (Monthly/Weekly)

Last updated: 08/01/2025
How does consolidated invoicing work Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period in...

0

How Do I Test My Equipment Prior to a Teletherapy Session?

Last updated: 07/22/2025
How do I test my equipment prior to a teletherapy session? • Test & update your browser: https://www.whatismybrowser.com/ • Test your webcam, micro...

0

Why Can't I Hear My Client During a Teletherapy Session?

Last updated: 07/22/2025
Why can't I hear my client during a Teletherapy session? This issue is often caused by microphone input settings or a muted microphone. Here are sever...

0

Teletherapy Chat

Last updated: 07/22/2025
What is Teletherapy Chat? Communicating on Ambiki’s teletherapy platform has never been easier! With our Chat feature, users will be able to communicat...

0

Teletherapy Visual Timer

Last updated: 07/22/2025
Teletherapy Visual Timer The Visual timer is located at the top of the screen in Teletherapy sessions. It displays a countdown for the session dura...

0

How to Configure Your SMS Appointment Reminder Settings

Last updated: 07/17/2025
How to configure Your SMS Appointment Reminder Settings Reminder settings with SMS: While waiting for the campaign to be finalized you are able...

0

How to Edit a Claim File In Error

Last updated: 06/12/2025
How to edit a claim file in error Sometimes a claim file does not have all the information it needs to be sent out successfully. This may result in...

0

How to Set Up My Organization For SMS Reminders

Last updated: 04/25/2025
How to set up my organization for SMS reminders First navigate to SMS Settings by going to Organization Menu -> Edit Organization > SMS Setti...

0

How to Bill a Private Pay Source On Ambiki

Last updated: 03/31/2025
To bill a credit card as a private pay source on Ambiki, first you will need to make sure you have your Stripe settings set up in Ambiki. Click here to ...

0

Set Up A Private Pay Source/Stripe?

Last updated: 03/25/2025
How Do I Set Up a Private Pay Source/Stripe? To set up a private pay source, ensure you are logged in to Ambiki and on the main dashboard: 1. Click o...

0

What is Special About Ambiki's Alerts?

Last updated: 03/18/2025
What is special about Alerts? The alerts feature provides valuable functionalities to streamline practice management and ensure timely actions. Let...

0

Dashboard Overview

Last updated: 02/26/2025
Dashboard Overview When you first log in, you’ll land on your Home Dashboard. Here, you’ll typically see: • Summary alerts (e.g., “No active physicia...

0

Corrected Claims: Cancellation Vs. Replacement Vs. Reinvoicing

Last updated: 01/22/2025
Corrected Claims: Cancellation vs. Replacement vs. Reinvoicing Which option is best for the circumstance? Replacement If a claim was sent wit...

0

What Exactly is An Activity List and How Can It Be Used?

Last updated: 01/09/2025
• Activity Lists are lists of phonemes, words, minimal pairs, phrases, sentences, and/or conversations mostly related to the specific resource on Ambiki...

0

Set Up Insurance Companies You Work With On Ambiki

Last updated: 11/26/2024
Steps: 1. Before setting up insurance companies, set up your Provider Info and Service Rates . If you have already done this, you can skip to step 2 •...

0

Edit, Print or Delete a Caseload

Last updated: 09/16/2024
How to edit, print or delete a Caseload Ensure you are signed in to Ambiki and on the main dashboard. • On the left navigation, click on ‘Caseloads...

0

How to Create An Intake Document

Last updated: 09/12/2024
How to create an intake document To create an intake document, ensure you are signed in to Ambiki and on the main dashboard: 1. On the top lef...

0

How to Ensure Time Zones Are Aligned For Accurate Clinical Documentation

Last updated: 09/10/2024
How to Ensure Time Zones Are Aligned for Accurate Clinical Documentation Ambiki uses three different time zone settings: Clinic Time Zone: This ...

0

How Are Treatment Reports Updated When An ERA Includes Non-Payments and Payment Denials?

Last updated: 08/30/2024
The Treatment Report payment status will reflect the current state in its life cycle. In the case where an electronic claim does not receive payment fro...

0

How to Add and Charge For Cancellation and No-Show Fees

Last updated: 08/22/2024
How to add and charge for cancellation and no-show fees To add a charge for a cancellation or no-show: • Create an invoice. If you need guidance,...

1

Welcome!

Search help article

202 articles