Ambiki FAQ
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How to Merge Duplicate Patients
Last updated: 08/01/2025
How to merge duplicate patients
To merge duplicate patients, ensure you are signed into Ambiki and on the main dashboard:
1. Click on the Organi...
How Do I Use the Custom Forms Editor
Last updated: 08/01/2025
How do I use the custom forms editor
Welcome to our FAQ on how to use the custom forms editor. This guide will walk you through the key features of ...
I Was Logged Out and Lost My Work. How Do I Retrieve My Notes With Autosave
Last updated: 08/01/2025
I was logged out and lost my work. How do I retrieve my notes with autosave
The autosave feature in Ambiki ensures that you won't have to stress ab...
How to Add or Edit a Treatability Status
Last updated: 08/01/2025
How to add or edit a treatability status
To add or edit a treatability status for a patient, ensure you are signed in to Ambiki and on the main d...
How to Use Progress Tracking
Last updated: 08/01/2025
How to use Progress Tracking
To use progress tracking, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, cl...
How to Add a Referral to Ambiki
Last updated: 08/01/2025
How to Add a Referral to Ambiki
Go the patient's profile that you want to add the referral for.
Click Actions > Edit from the top left.
Select...
Can I Request a Custom-Made Resource From Ambiki?
Last updated: 08/01/2025
"I could not find a resource that I needed for my client. Can I request a resource from Ambiki? And if that is possible, what would be the best way t...
How to View the Status of a Visit Note
Last updated: 08/01/2025
How to view the status of a visit note
To view the status of a visit note, ensure you are signed to Ambiki and ensure you are on the main dashboa...
How to Add a Discipline to Your Personal Profile
Last updated: 08/01/2025
How to add a discipline to your personal profile
To add a discipline to your personal profile, ensure you are logged in to Ambiki and on the mai...
Add Your Signature and NPI Number
Last updated: 08/01/2025
How do I set up my signature and NPI number
To set up your signature, ensure you are signed in to Ambiki and on the main dashboard:
1. On the ...
How to Add A Payment Method For Patient Responsibility
Last updated: 08/01/2025
How to add a payment method for patient responsibility
To add a payment method for a patient, ensure you are signed in to Ambiki and on the main ...
How to Create a New Patient From the Patient Status Tabs
Last updated: 08/01/2025
How to create a new patient from the patient status tabs
To create a new patient from the patient status tabs, ensure you are logged in to Ambiki...
How Do I Add a School Plan?
Last updated: 08/01/2025
How do I add a School Plan?
• Click 'Patients' on the left side navigation bar
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• Select a patient to access their profile.
[Screens...
How Do I Search and Use Resources?
Last updated: 08/01/2025
To search and use Resources:
Go to https://ambiki.com/resources to search and access resources to use in person or via teletherapy.
From the Ambik...
How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs)
Last updated: 08/01/2025
How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs)
If you are manually entering EOB/PRA information, please scroll down...
How to Add a Copayment Amount to An Insurance Method
Last updated: 08/01/2025
How to add a copayment amount to an insurance method
To add a copayment amount to an insurance method, ensure that you are logged in to Ambiki a...
Creating An Invoice From a Treatment Report
Last updated: 08/01/2025
Create A Treatment Report Invoice
To create a treatment report invoice, you first need to create a treatment report. To learn how to create a treat...
How to Export Payroll
Last updated: 08/01/2025
How to export payroll
To export payroll, ensure you are logged in to Ambiki and on the main dashboard:
1. In the top right corner, click on the ‘O...
How Do I Edit or Delete a School Plan?
Last updated: 08/01/2025
How do I edit or delete a School plan?
• Click 'Patients' on the left side navigation bar
[image.png]
• Select a patient to access their profile...
How Do I Assign Someone to a Support Message?
Last updated: 08/01/2025
How do I assign someone to a support message
To assign someone to a support message, ensure you are signed in to Ambiki and on the main dashboard...
How to Add My Branding or a Logo to My Documentation
Last updated: 08/01/2025
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Custom Forms: How to Create & How to Use the Editor
Last updated: 08/01/2025
How to create a custom form
To create a custom form, ensure you are signed in to Ambiki and on the main dashboard:
1. On the top left-hand side...
How to Manage Physician Orders
Last updated: 08/01/2025
How to manage Physician Orders
The "Physician orders" feature in Ambiki allows therapists to easily create and send physician orders to the pati...
How to Check When Authorizations Are Expiring
Last updated: 08/01/2025
How to check when Authorizations are expiring
To check when an Authorization is expiring, ensure you are logged in to Ambiki and on the main das...
How to Create a Multi-Payer Claim For Primary and Secondary Insurance
Last updated: 08/01/2025
How to create a multi-payer claim for primary and secondary insurance
When managing billing with multiple insurance providers, it's Important to...
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