Ambiki FAQ

Create A Billing Invoice

Last updated: 08/01/2025
Create a Billing Invoice To create a billing invoice, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, cli...

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How to Add Facilities, Schools, & Other Locations to Your Practice.

Last updated: 08/01/2025
Step 1: Navigate to 'Organization Menu' [Step 6.png] Step 2: Click 'Edit organization' [Step 4.png] Step 3: Select 'Locations' [Step 2.png] ...

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How to Correct Missing Referring Provider Information

Last updated: 08/01/2025
How to correct missing referring provider information To correct missing referring provider information, ensure you are logged in to Ambiki and ...

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How to Set a Service Rate or a Pay Rate For a Specific Location or Facility (School, Daycare, Etc.)

Last updated: 08/01/2025
After adding locations that your organization works with, you can then set their service rates, as well as pay rates if you are utilizing payroll fe...

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Manage Your Organization's Insurance Billing Settings

Last updated: 08/01/2025
Ambiki provides settings for your Organization to control certain aspects of the Insurance Billing process. One of these settings is controlling when...

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Bill Insurance For a Session

Last updated: 08/01/2025
How Do I Bill Insurance For a Session? Note: If insurance is billed outside of Ambiki, please mark the treatment report as mark as treatment report ...

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How to Log a Facility Invoice For a Treatment Done In a Facility? (Non-Standard Service Entry)

Last updated: 08/01/2025
This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as com...

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How Do I Turn On Automated Insurance Billing So That My Claims Automatically Submit?

Last updated: 08/01/2025
To turn on automated billing: • Go to the organization menu dropdown. • Click on 'Edit Organization'. • Click on 'Organization EMR Settings'. •...

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How Does Consolidated Invoicing Work (Monthly/Weekly)

Last updated: 08/01/2025
How does consolidated invoicing work Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period in...

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How to Edit a Claim File In Error

Last updated: 06/12/2025
How to edit a claim file in error Sometimes a claim file does not have all the information it needs to be sent out successfully. This may result in...

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How to Bill a Private Pay Source On Ambiki

Last updated: 03/31/2025
To bill a credit card as a private pay source on Ambiki, first you will need to make sure you have your Stripe settings set up in Ambiki. Click here to ...

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Set Up A Private Pay Source/Stripe?

Last updated: 03/25/2025
How Do I Set Up a Private Pay Source/Stripe? To set up a private pay source, ensure you are logged in to Ambiki and on the main dashboard: 1. Click o...

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How to Customize Treatment Modifiers and Make Edits to Treatment Reports

Last updated: 02/03/2025
How to customize treatment modifiers and make edits to treatment reports To customize treatment modifiers and make edits to treatment reports, ensu...

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Corrected Claims: Cancellation Vs. Replacement Vs. Reinvoicing

Last updated: 01/22/2025
Corrected Claims: Cancellation vs. Replacement vs. Reinvoicing Which option is best for the circumstance? Replacement If a claim was sent wit...

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Set Up Insurance Companies You Work With On Ambiki

Last updated: 11/26/2024
Steps: 1. Before setting up insurance companies, set up your Provider Info and Service Rates . If you have already done this, you can skip to step 2 •...

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How Are Treatment Reports Updated When An ERA Includes Non-Payments and Payment Denials?

Last updated: 08/30/2024
The Treatment Report payment status will reflect the current state in its life cycle. In the case where an electronic claim does not receive payment fro...

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How to Add and Charge For Cancellation and No-Show Fees

Last updated: 08/22/2024
How to add and charge for cancellation and no-show fees To add a charge for a cancellation or no-show: • Create an invoice. If you need guidance,...

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How to Enable or Disable the Automatic Submission of Secondary Claims

Last updated: 05/22/2024
How to enable or disable the automatic submission of secondary claims The secondary claims submission setting provides users with control over the au...

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Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered

Last updated: 05/09/2024
Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered Scenario: I attempted to submit a feeding claim, and in the EDI 277s cla...

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How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian

Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian To add a credit card to the patient portal as a parent/guardian, ...

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How to Edit Default Service Rates & Specific Insurance Service Rates

Last updated: 04/29/2024
How to edit default service rates & specific insurance service rates Default service rates will be the default rates for all services provided under ...

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How to Add a Patient's Payment Method to Ambiki

Last updated: 03/13/2024
How to Add a Patient's Payment Method To add a patient payment method, please note you will need to add the payers your practice works with before you...

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What is Special About Billing?

Last updated: 05/24/2023
What is special about Billing? The billing feature offers a range of specialized functionalities designed to streamline and optimize the billing pro...

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